Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver our products to thousands of customers and families, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipment processing time
All orders are processed within 1-2 business days. Notice that orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipment to P.O. boxes or APO/FPO addresses
GOOVIS ships to addresses within the U.S. And we don't ship to P.O. Box and APO/FPO/DPO addresses.
1.Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to. 2. When encountering with force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits. 3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at firstname.lastname@example.org within 3 business days after receiving shipping.
Shipment Confirmation & Order Tracking
Shipping Freight: Free of charge of over 200USD
Shipping logistics providers: DHL, UPS, TNT, FEDEX and 4PX.
The estimated delivery time is 1-2 weeks.
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped.You can track your items on the carrier's official website 24 hours a day. 1. Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out. 2. Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
GOOVIS is not liable for any products damaged or lost during shipping. If you received your order damaged or lost your package, please contact us within within 3 business days after receiving shipping at email@example.com.